You now have the full version of HP Print and Scan Doctor v5.7.0.2 installed on your PC. 
Run the “HPPSdr.exe” and install the software. 
If you don’t know how to extract it, see this article. This might take from a few minutes to a few hours, depending on your download speed.
Click on the download button(s) below and finish downloading the required files. How to Download and Install HP Print and Scan Doctor v5.7.0.2 HP Print and Scan Doctor v5.7.0.2 System Requirements Connects the printer to the correct port if there is a port mismatch (Windows only). Checks for and installs any available driver updates (Windows only). Troubleshoots why the printer is not found on the network (Windows only). Checks if the printer is offline and reconnects it to the network, if possible. If your printer is not listed, turn it on and click Retry. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. Learn more here Run HPPSdr.exe from the download location on your computer. Mac: Use Diagnose & Fix through HP Smart. Clears print jobs stuck in the queue, resumes any paused print jobs in the queue, and resolves other print queue errors. Windows: Download HP Print and Scan Doctor. HP provides its Print and Scan Doctor utility for finding problems. The main features of HP Print and Scan Doctor are: Windows 10: Tap Cortina, and then enter fix printing in the Search My Stuff field. HP Print and Scan Doctor is a free tool for Windows to help resolve common printing and scanning problems, such as missing or corrupt print drivers, connectivity issues, firewall issues, scan error messages, printer offline, and print jobs stuck in the print queue.
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